Manufacturing & After Sales
What are the benefits for Manufacturing & After Sales Processes?
- Improved knowledge transfer between seasoned and new employees.,
- Faster learning curve for trainees.
- Less Downtime,
- Increased efficiency, including improved first-time fix rates.
- Increased safety,
- Lower travel costs,
- Improve client-facing interactions,
- Drive better remote access processes.
The Approaching Spatial Web (Web 3.0) Revolution
Convergence of technologies such as augmented reality, spatial computing, sensors, computer vision and AI is creating a new revolution, where
the world around us will become the actual canvas for content creation.
We will experience 3D content and holograms, presenting live data on this new canvas (Spatial Web), which will eventually bring the 30-year-old two-dimensional windows interface to an end. Spatial Web, or web 3.0, will soon be the replacement of the current Internet; and AR tablets along with AR headsets will be the replacement of the current mobile phones, tablets and computer screens.
Self Assist & Training
Self Assist technology enables the field technician and/or the customer to receive “Holographic On-Asset Self Assist” instructions and specific trainings using a phone, tablet or a headset.
We worked with Ernst & Young and developed a POC, which is demonstrated on the right, for an industrial refrigeration cabinet manufacturer.
Demonstration included holographic visualization of the following:
On the left side of the Cabinet:
– Next Scheduled Maintenance Date
– Previous maintenance records
– 2D instructions manual
On the right side of the Cabinet:
– Energy Consumption Graph
– Carbon Emission Graph
– Remote Assist Contact Person
And temperature and humidity information coming from the sensors was superimposed on the shelf spaces.
The application also showcased a few use cases such as:
– Exploded Parts
– Self Training solution for the field team member,
– The alert created by the “Condition based Predictive & Prescriptive Maintenance System”
– Instructions (Self Assist) for the prescribed maintenance required for the asset.
Remote Assist is an emerging technology that enables brand agents and/or product experts to visually guideand collaborate with customers and field technicians remotely.
Resulting with efficiency increase due to lower training costs, reduced human errors and more importantly less expert travel times.
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Spatial BI & Analytics
View and share your 3-dimensional graphics superimposed onto your reality, while you are still totally engaged with the outside world!
Marketing & Sales
Utilize this new spatial interface to communicate with your customers by utilizing the real world as the canvas for your imagination.
Cool Web 3.0 Apps
Create engaging and unique apps to create memorable and fun experiences for your customers, teams and partners!
Field Asset Management
On-Asset and On-Digital Twin field asset monitoring and maintenance solutions reduce down times and increases efficiency.